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Exploring the Various Causes of Water Damage | SERVPRO® of Wilson County

7/18/2019 (Permalink)

Water Damage Exploring the Various Causes of Water Damage | SERVPRO® of Wilson County There can be a plethora of driving factors behind water damage.

Water may be a necessity for life, but it can also serve as quite a destructive force in the right situations.

Concerning water damage, there can be a plethora of driving factors behind it. Are you able to identify what some of those causes are?

Common Water Damage Causes

During a six-year span encompassing 2009 to 2015, The Travelers Companies Inc. reports that the leading causes for homeowners insurance claims were:

  • Exterior wind damage
  • Non-weather-related water damage
  • Hail
  • Weather-related water damage
  • Theft

As you can see, water damage appears on this list twice, but in two different categories. That’s because water damage can be both weather-related and non-weather-related.

The most common type of water damage that will impact your home is non-weather-related, which can be from issues such as bad plumbing and appliances. While just as problematic, weather-related water damage is not as common and can stem from rain, snow and melting ice.

Curious what the top causes of water damage specifically are? The top five water damage causes are plumbing issues, washing machine leaks, busted water pipes, aging water heaters and bad weather.

Looking at things from a strictly financial aspect, water damage and freezing issues saw an average payout per claim of $8,861 between 2011 and 2015.

Protecting Your Home

Water damage always comes with quite a price tag, but the costs are higher if you’re not covered under an insurance policy. That’s why it’s important to review your policies regularly and know what’s covered by your homeowners insurance plan. In most cases, the following damages are covered by a standard policy:

  • Damages caused by from weight of ice, snow or sleet
  • Discharge and overflow of water, even by accident
  • Tearing apart, cracking, burning or bulging of a steam or hot water heating system
  • Freezing of plumbing and pipes

The good news is that in many cases, you can take proactive steps to help prevent water damage in your home. These preventive fixes and routine maintenance ideas will help make sure your home stays as dry as possible:

  • Applying water sensors and automatic shut-off valves
  • Having a plumber install back flow valves and standpipes in basement drains
  • Installing metal mesh connection hoses on the washer and dryer
  • Making sure your gutters and downspouts are free of debris
  • Ridding the hot water tank of buildup by flushing it every six months
  • Keeping grease out the kitchen sink and drain
  • Running the sump pump every few months and cleaning it before the rainy season

You can use these tips to help prevent some costly water damage circumstances in your home.

Water damage can be a nightmare to deal with, but fortunately, you will always have SERVPRO® of Wilson County on your side to help with the cleanup and restoration process.

SERVPRO® of Wilson County is Here for You Even During Stormy Weather

7/9/2019 (Permalink)

Why SERVPRO SERVPRO® of Wilson County is Here for You Even During Stormy Weather SERVPRO of Wilson County can be your rainbow after the storm.

Flooding and water emergencies don’t wait for a convenient time of year. Severe weather may occur at any moment, and that’s why SERVPRO of Wilson County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. Summertime is notorious for severe thunderstorms, which are a common occurrence. These storms can also cause a chance for storm damage to your property.

Are you aware of the different types of damage that thunderstorms can cause to your property?

SERVPRO of Wilson County serves you – even during stormy weather

Thunderstorms occur all throughout the world, and there are an estimated 16 million thunderstorms that occur each year. In the United States, approximately 100,000 thunderstorms occur per year, and of those, 10% are considered severe. Mature storms are when you see the most dangerous aspects of storms, including hail and heavy rain.

That’s why you can expect to get a SERVPRO of Wilson County representative to answer the phone after hours and on the weekends. We understand that a quick response can help minimize damages, and get you back to normal as soon as possible.

Restoration You May Need After a Storm

When a disaster strikes your home or business in Wilson County, you can rest assured that we will come as soon as you call us. Even if you call after normal business hours, our on call team member will ask the right questions to prepare our team of professionals to provide you with emergency services. Of the many different dangerous effects caused by a thunderstorm, one of the greatest risks is the chance for flying debris caused by the high winds associated with severe thunderstorms.

Wind gusts in a severe thunderstorm can reach up to and over 57.5 mph. That is enough to cause significant property damage.

Loose items in your yard, including items that seem non-threatening, can turn into dangerous projectiles. If it is feasible, take care and make sure everything on your patios and lawn are secured prior to any type of storm.

In addition to wind damage, thunderstorms can also produce the following damage:

Be aware of these types of warnings on the radio or weather alerts:

Lightning presents multiple dangers. When it strikes a building, it passes through the electrical wiring and can cause appliances to blow out. This movement also increase the risk of fire.

Tornadoes are highly destructive and can reach wind speeds over 200 mph. Tornadoes can do severe structural damage in a very short amount of time.

Depending on the size of the hail, it can damage everything from crops to houses and cars.

A large amount of rain in a small period of time is a common hallmark of thunderstorms. This can lead to flash flooding because there’s not enough time for the rain to soak in and there’s nowhere for the water to go.

If a thunderstorm has resulted in damage to your home or business, know that the team at SERVPRO® of Wilson County is available 247 to help with cleanup and restoration

A Homeowner's Defenses Against Flood Damage | SERVPRO® of Wilson County

6/20/2019 (Permalink)

Why SERVPRO A Homeowner's Defenses Against Flood Damage | SERVPRO® of Wilson County The peace of mind that comes with being prepared is priceless.

Flooding is a common occurrence in some parts of the country, but did you know that it could also be brought on by natural disasters? In fact, 90% of natural disasters have flooding involved.

Natural disasters can happen to anyone, anywhere, which is why it is so essential to be prepared.

How Can Homeowners Prevent Flood Damage?

Though natural disasters are unstoppable forces, homeowners can plan ahead and prevent excessive water damage from happening in their own homes:

Know your risk. Use the FEMA Flood Map Tool or call the local branch of your emergency management office to better understand your risk and the precautions to take.

Anchor fuel and propane tanks. Even if a tank is full and heavy, anchoring it is a wise idea in case waters begin to rush in.

Protect appliances. Elevate appliances when possible to prevent their electrical and internal components from being waterlogged and damaged beyond repair.

Elevate hazardous materials. If you would not want it to come into contact with your bare skin, it should be elevated out of the flood water’s path. Pollution can make the water more dangerous for the entire region, and can even lead to fires.

Digitize valuables. Precious and irreplaceable items, such as family memorabilia, tax records and household documents, should be digitized and the physical copies kept off-site or in a waterproof safe.

Turn off electricity. Even if you feel it’s unlikely that the waters would reach electrical appliances or outlets, having live electricity near floodwaters can still be dangerous. Shut off the electrical breaker to any rooms that are at-risk for a flood.

Taking steps to protect your home is a responsible precaution that you will be grateful for in hindsight. The peace of mind that comes with being prepared is priceless.

If you’ve experienced flood damage or water damage from other causes, SERVPRO® of Wilson County is here to help. Our fully trained water remediation technicians will be there for you when you call.

How Professional Carpet Cleaning Impacts Business | SERVPRO® of Wilson County

6/19/2019 (Permalink)

Commercial How Professional Carpet Cleaning Impacts Business  | SERVPRO® of Wilson County Making an effort in your business appearance will influence your employees to also take care of their work area.

What message are your business’ carpets sending to your employees and those who come into your workplace?

The importance of commercial carpet cleaning is often underestimated. Dirty carpets can have a bigger impact on companies and their employees than most people realize.

A successful business must consider, not only the appearance of their building, but how dirty carpeting can affect the health of employees. Also it’s worth mentioning, a dirty office with soiled carpets creates an uncomfortable work area and can kill motivation. If you own or manage a business that has customers or clients that enter your work space, it is crucial to make a good impression. What are your carpets saying about you?

You might not even realize how services like commercial carpet cleaning can benefit your business. Here are seven advantages of the service.

Increased Productivity

Creating a nice, clean work environment makes a big impact on your employees’ overall feelings about work. Nothing is more encouraging than an employer who is passionate about his own business. Making an effort in your business’s appearance will influence your employees to also take care of their work area and feel more at ease at work.

Employees work harder and take more pride in their work when they know their workplace is well-cared for. Hiring a professional carpet cleaner to keep rugs and carpets clean shows employees that the business owner takes pride in the workplace environment.

Gain Customers and Keep Them Coming

Let's face it, appearances matter when it comes to attracting and keeping customers. Your products or services may be amazing, but as long as your business looks dirty, grungy and unkempt it will deter customers. After all, you don’t take care of your business then it’s likely customers will get the impression your services or products are second-rate.

Keeping the carpets clean will help your business to look beautiful so that customers will want to come inside, stay longer and potentially spend more money while they are there. And, we all know the survival of any business is repeat customers.

Higher Quality Cleaning by Professionals

Some companies attempt to make their employees do the carpet cleaning. You take the risk in damaging or tearing carpets if the process isn’t done properly. Every style of carpet requires specific chemicals and water temperature that only professional carpet cleaners have access to and are trained on how to use.

Employees who don’t have the necessary skills for carpet cleaning may be nervous about accidentally damaging the carpet, causing them to clean it less frequently than recommended. Not to mention, you’ll need a storage area to keep the cleaning equipment.

Having a professional clean the carpets typically entails a more thorough cleaning process then someone who has no training and will end up having a more lasting effect.

Commercial Carpet Cleaning for the Win

Believe it or not, clean carpets play a role in your business’ success. Your business’ appearance tells your employees that you take pride in your workplace, as should they. This could mean an increase productivity, and a positive attitude towards their workplace.

You could increase profits based on the fact customers will want to stay longer, and potentially spend more money.  

You want to do everything you can to ensure your business thrives. Make sure your carpets are sending the right message.

The SERVPRO of Wilson County team specializes in cleaning - and one thing our team likes to clean is carpets for your commercial business!

A dirty carpet isn’t something any business wants to have. It looks unprofessional and unkept. Luckily, our SERVPRO of Wilson County team is here to help.

If you believe that it’s time for your carpets to be professionally cleaned, give SERVPRO® of Wilson County a call today.

Prepare for Fires in the Workplace

6/14/2019 (Permalink)

Commercial Prepare for Fires in the Workplace Having fire extinguishers available can avoid widespread damage to your business and injuries.

Protecting your business or workplace by teaching about electrical fire safety and putting safety plans into place is always a great idea. Accidents happen, and that’s why being prepared is key. If you can extinguish the fire with fire extinguisher or blanket before it gets out-of-hand, that would be best to limit the amount of damage. Be prepared to think quickly and determine if the fire can be put out without risk of injury or endangering any of your coworkers. Always put employee safety first. It’s important to know smoke inhalation can be fatal. Fire can spread quickly, and it can produce dangerous amounts of smoke. Smoke inhalation is the cause of death in home fires than the actual fire. Not to mention, smoke causes just as much damage to the business as the fire itself. There is a five second rule of thumb that fire fighters use. They say that if you cannot extinguish a fire within five seconds then dial 9-1-1 and evacuate. Be sure to have an updated employee evacuation plan in place, and make sure to have routine fire drills so your employees know exactly what to do. After the fire is put out and everyone is accounted for and safe, you can always count on your friendly neighborhood experts at SERVPRO of Wilson County to help you put your business back together.

Here are a list of things to have established in a place of business when it comes to fire safety. Fire Marshals look for these items. These items are ultimately for your safety, and the safety of your employees and coworkers.

Make Sure You Have Clear Paths Make sure all exits are not obstructed in any way. Multiple, clear exits in the event of a fire will increase the likelihood that everyone is able to get out safely.

Emergency Exit Lights In the event of a fire, your workplace may lose power or have very little visibility due to heavy smoke. For these reasons, clearly marked paths of egress are required.

Fire Extinguishers are a MUST Fire extinguishers are crucial in stopping a small fire before it grows larger, avoiding widespread damage to your business and injuries to your staff or customers. That's why fire marshals pay special attention to verify that they are in compliance.

Fire Sprinkler System Water Supply For this system to function correctly, not only must the sprinkler deflectors have the proper clearance, the water must flow as it should when called upon to extinguish a fire. The fire marshal will examine the critical components of the sprinkler system water supply, to determine that they are in good working order.

Electrical Panels Since electrical panels have live current running through them, any potentially flammable items (like cardboard boxes stored too close to the panel) make sure you can get to the panels without having to move anything. 

Proper Storage of Combustible Liquids Combustible materials and liquids represent a special fire hazard and must be treated accordingly. These will provide fuel to any fire and they pose a significant risk to your facility, including explosion potential, so proper measures must be taken at all times.

Maximum Occupancy Limits Your building has a maximum occupancy limit which has been put in place for a reason. If a fire were to occur, this is the number of people who could safely evacuate the premises in a timely fashion.

If you’ve been affected by a fire, know that SERVPRO® of Wilson County hits all the above qualifications and more. Contact us today to learn how we’re able to make it “Like it never even happened.”

Fires and The Residual Damage They Can Cause | SERVPRO® of Wilson County

6/4/2019 (Permalink)

Fire Damage Fires and The Residual Damage They Can Cause | SERVPRO® of Wilson County Long after the flames are extinguished, soot and smoke continue to damage property.

When dealing with fire damage, there is more to be cleaned up than just what is affected by the flames.

Long after the flames are extinguished, soot and smoke left behind can continue damaging property and can give rise to other issues such as mold and rust as well. If left untreated, this damage can compound over time, becoming more difficult and costly to remediate.

The Issues Untreated Fire Damage Can Cause


If you’ve been affected by a fire, it is important to call your restoration team right away to prevent giving rise to other issues such as:

Mold Damage. After a fire, affected areas are often left without any artificial or natural lighting. If the fire was doused with water or set off a sprinkler system, this creates mold’s ideal environment to thrive. Mold can quickly begin growth on almost any surface, leading to discoloration and damages to items and structures.

Corrosion and Rust Damage. Rust and corrosion might not be the first thing you think of when you consider fire damage, but water left untreated on small electronics can cause it to develop and greatly increase the risk for short-circuits or electrical shock.

Soot Damage. Soot is the most common form of carbon byproduct that materials produce when they burn. Most home and commercial fires consist of multiple burned materials, leading to soot that is highly acidic. This acid can cause damage to nearly any surface it comes into contact with, with porous or textured surfaces being the most at-risk. Any soot allowed to remain in the affected area can lead to the damage of carpets, walls and unburnt portions of the house. The longer the soot is allowed to sit, the more unlikely the damage can be reversed.

Questions to Help You Find a Fire Restoration Company

Finding a fire restoration company that you can trust to restore your home to pre-damaged conditions is difficult if you are unsure what to look for. These questions are worth taking the time to ask as you shop around:

* Will they fully clean and sanitize the area to prevent mold growth?

* Do they use industrial-grade air scrubbers to remove odors?

* Do they have a Master Fire Restorer on staff?

* Can they do all levels of restoration, from cosmetic to construction?

If you’ve been affected by a fire, know that SERVPRO® of Wilson County hits all the above qualifications and more. Contact us today to learn how we’re able to make it “Like it never even happened.”

Clear Your HVAC System With Duct Cleaning | SERVPRO® of Wilson County

5/31/2019 (Permalink)

Why SERVPRO Clear Your HVAC System With Duct Cleaning | SERVPRO® of Wilson County Experts recommend regular cleaning to keep your unit running well and keep your family healthy.

We know that Wilson County homeowners are especially thankful for their air conditioning systems in the summer, but could your HVAC unit be doing more harm than good?

The Benefits of Having Your Ducts Cleaned

While an HVAC system is wonderful in the heat of the day, due to the unique design of the ducts, it is easy for them to become contaminated. As the air flows throughout the system, those contaminants can be pushed through the air and into the home, causing indoor air quality to be two to five times worse than outside in some cases.

That’s why experts recommend regular cleaning and maintenance to keep your unit running well and keep your family healthy.

The Contaminants Cleared From Ducts


When cleaning air ducts, here are the common contaminants that get removed:

  1. Mold.

Because many air duct systems are located in a home’s basement, mold and mildew can grow in and around the ductwork. Because of the dark and damp environment, mold spores are able to easily latch on and infiltrate the air circulating through the house, leading to health issues.

  1. Allergens.

Air ducts provide the perfect environment for bacteria, mold, fungus and allergens to take root, but properly cleaning the air ducts will remove these contaminants. Breathing these in can result in severe allergies or asthma, with young children being the most vulnerable.   

  1. Dust.

It is common for homeowners to feel like they are dusting more than they should have to, but there might actually be a reason. If dust is flowing through the ductwork, it will be deposited throughout the house each time the air kicks on.

  1. Pet Fur.

Our furry family members are wonderful, but animal fur is a nightmare for an HVAC system. Fur can build up in the vents, leading to germs, fungus and bacterial growth. Fur and dander can also hinder the efficiency of the system, slowing down air flow and making the unit work harder.

The Efficiency of Clean Ducts

As contaminants are allowed to build up, the HVAC system’s airflow will decrease. The Department of Energy shows that 25 to 40% of the energy used to keep the home at a comfortable temperature is wasted, with unclean ducts being partially to blame.


If you believe that it’s time for your air ducts to be professionally evaluated, give SERVPRO® of Wilson County a call today.

How You Should React to Water Damage | SERVPRO® of Wilson County

5/29/2019 (Permalink)

Why SERVPRO How You Should React to Water Damage | SERVPRO® of Wilson County Water damage can be alarming. Whether it's residential or commercial, we're here to help.

Discovering water damage anywhere in your home or business can be alarming, regardless of if it’s from broken pipes, hidden leaks or sudden floods. However, by staying calm and following a few steps right away, you can get your property back to normal in no time.

Be Safe

Determining the safety of your location is the most important thing when you first discover water damage. Ensure that there aren’t electrical items that could cause shocks when wet, turn off the electricity if need be and check that the floors and structures are not in danger of collapsing. Never stick around a potentially hazardous area to attempt cleanup.

Reach Out to the Pros

Once you’re sure you’re safe, it’s time to consult a professional. With a 24/7 Emergency Service line, the ability to work with your insurance on your behalf and a Master Water Restorer on staff, we can provide a fast and easy cleanup designed to get your life back to normal in a hurry.

Encourage Air Flow

Maximize your time while waiting for us to arrive by salvaging what you can from the damaged areas. If any items such as furniture, fabric and papers are affected, moving them out can make them more viable for restoration later on.

If the weather outside is dry and not too humid, opening a window and creating airflow can begin evaporating water from surfaces in the room. These small steps will go a long way until we can get there and tackle the big stuff.

Absorb What You Can

While a mop can’t take the place of industry-leading equipment, removing standing water can certainly have an impact. If you’re able, use a mop or water-rated vacuum cleaner to clear out puddles and standing water throughout the impacted area.

If you’ve just discovered water damage in your home or commercial property, SERVPRO® of Wilson County can get there fast. Call us today—we’re here to help.

Avoiding Fire Hazards in the Kitchen | SERVPRO® of Wilson County

5/23/2019 (Permalink)

Why SERVPRO Avoiding Fire Hazards in the Kitchen | SERVPRO® of Wilson County Cooking fires are rated as the No. 1 cause of home fires and injuries.

Has your kitchen been designated as a place for family and friends to gather and spend quality time together as, perhaps, a cozy comfort food meal is cooking? Well, the kitchen is also a space where many home fires occur.

Cooking fires are the No. 1 cause of home fires and injuries with the leading cause of these kitchen fires being unattended cooking.

State Farm paid out a whopping $130 million for homeowners insurance claims related to grease and other cooking fires in just 2017 alone. According to the insurance company, these are the worst states for kitchen fires:

  • North Carolina
  • Texas
  • Pennsylvania
  • California
  • Ohio
  • Illinois
  • Maryland
  • New York
  • Alabama
  • Georgia
Kitchen Fire Safety Tips

Staying in the kitchen while cooking is not the only fire safety tip you should be following. Here are some other helpful tips to observe while cooking:

1. Are you wearing loose-fitting clothing or long sleeves? They could catch on fire if you aren’t careful while cooking over the stove. It’s best to wear short or close-fitted sleeve shirts and make sure any baggy shirts are tucked in or tied back.

2. Do you keep flammable items away from the stovetop? Make sure kitchen towels, oven mitts, appliance cords or even curtains aren’t too close to the stovetop when cooking. Ideally, anything flammable should be moved away from the stovetop.

3. Do you have a fire extinguisher readily accessible to the kitchen? Hopefully you have at least one fire extinguisher located in your home, ideally one that is near your kitchen. Make sure you know how to properly use the extinguisher, just in case it is ever needed.

4. How are you disposing of your hot grease? Even if the grease is not on fire, it could be hot enough to cause something in the trash to catch fire. You should let the grease cool a bit and then dispose of it in an old coffee can. Also, know the smoke points of the oils you cook with. Be sure to never subject a low-smoke point oil to high heat when cooking, as it could catch fire.

5. Have you created a fire escape plan for an emergency? No one wants something bad to happen, but it’s better to be safe rather than sorry if an emergency were to occur. Review exit routes and designated meeting points with your family, making sure that everyone knows what to do.

Fire safety in the kitchen is an absolute necessity, as it can help prevent dangerous and destructive cooking fires. If your home has experienced damage from a cooking fire, know that SERVPRO® of Wilson County is here to make it “Like it never even happened.”

Why Choose SERVPRO® for Restoration? | SERVPRO® of Wilson County 

5/15/2019 (Permalink)

Why SERVPRO Why Choose SERVPRO® for Restoration? | SERVPRO® of Wilson County  Flooded basement, before and after

There’s nothing more valuable than the peace of mind that comes with selecting the right company to work with when hiring someone to restore your commercial or residential property. 

You can be assured that whether you’re dealing with routine maintenance such as duct or carpet cleaning or you’ve got large-scale water, fire or mold damage on your hands, SERVPRO® of Wilson County will provide you with outstanding service. Get the facts: 

We’ll Be There Fast 

While disasters may not have respect for your schedule, you can count on our 24/7 Emergency 

Service to be there whenever you call. 

We know that the longer issues like mold, water and fire damage are allowed to fester, the more detrimental to your structure they can be, so whether it’s a weekend, a holiday or the middle of the night, we’re at-the-ready to get your repairs started right away. 

“Faster to any size disaster” is more than just our slogan. 

We’ve Got the Expertise You Need 

Restoring your home or business is no light task, which is why we take our work seriously. We have staff members certified by NADCA to clean ductwork on residential and commercial properties, and we also retain a Master Water and Fire Restorer on staff. 

Additionally,  we maintain contractor licensing to ensure we can do tasks ranging from small home repairs to large-scale commercial renovations—that way you can know you’re getting the best in the business. 

We Strive for Continual Improvement 

As technologies change, best practices for cleaning and restoration do, too. 

We ensure that we’re up to date with the latest industry standards set forth by the Institute of Inspection Cleaning and Restoration Certification by providing employees with the ability to enroll in training courses and keeping up with new developments in the field. 

This high level of training, combined with our state-of-the-art equipment and advanced tracking technology, allows us to provide you with the best restoration experience possible. 

 Contact SERVPRO® of Wilson Countv to service your commercial  or residential property 24 hours a day, 7 days a 11!€ek. You can rest assured knowing that oo have you covered for any cleaning or restoration needs because of our commitment to quality and customer service.