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A Homeowner's Defenses Against Flood Damage | SERVPRO® of Wilson County

6/20/2019 (Permalink)

Why SERVPRO A Homeowner's Defenses Against Flood Damage | SERVPRO® of Wilson County The peace of mind that comes with being prepared is priceless.

Flooding is a common occurrence in some parts of the country, but did you know that it could also be brought on by natural disasters? In fact, 90% of natural disasters have flooding involved.

Natural disasters can happen to anyone, anywhere, which is why it is so essential to be prepared.

How Can Homeowners Prevent Flood Damage?

Though natural disasters are unstoppable forces, homeowners can plan ahead and prevent excessive water damage from happening in their own homes:

Know your risk. Use the FEMA Flood Map Tool or call the local branch of your emergency management office to better understand your risk and the precautions to take.

Anchor fuel and propane tanks. Even if a tank is full and heavy, anchoring it is a wise idea in case waters begin to rush in.

Protect appliances. Elevate appliances when possible to prevent their electrical and internal components from being waterlogged and damaged beyond repair.

Elevate hazardous materials. If you would not want it to come into contact with your bare skin, it should be elevated out of the flood water’s path. Pollution can make the water more dangerous for the entire region, and can even lead to fires.

Digitize valuables. Precious and irreplaceable items, such as family memorabilia, tax records and household documents, should be digitized and the physical copies kept off-site or in a waterproof safe.

Turn off electricity. Even if you feel it’s unlikely that the waters would reach electrical appliances or outlets, having live electricity near floodwaters can still be dangerous. Shut off the electrical breaker to any rooms that are at-risk for a flood.

Taking steps to protect your home is a responsible precaution that you will be grateful for in hindsight. The peace of mind that comes with being prepared is priceless.

If you’ve experienced flood damage or water damage from other causes, SERVPRO® of Wilson County is here to help. Our fully trained water remediation technicians will be there for you when you call.

How Professional Carpet Cleaning Impacts Business | SERVPRO® of Wilson County

6/19/2019 (Permalink)

Commercial How Professional Carpet Cleaning Impacts Business  | SERVPRO® of Wilson County Making an effort in your business appearance will influence your employees to also take care of their work area.

What message are your business’ carpets sending to your employees and those who come into your workplace?

The importance of commercial carpet cleaning is often underestimated. Dirty carpets can have a bigger impact on companies and their employees than most people realize.

A successful business must consider, not only the appearance of their building, but how dirty carpeting can affect the health of employees. Also it’s worth mentioning, a dirty office with soiled carpets creates an uncomfortable work area and can kill motivation. If you own or manage a business that has customers or clients that enter your work space, it is crucial to make a good impression. What are your carpets saying about you?

You might not even realize how services like commercial carpet cleaning can benefit your business. Here are seven advantages of the service.

Increased Productivity

Creating a nice, clean work environment makes a big impact on your employees’ overall feelings about work. Nothing is more encouraging than an employer who is passionate about his own business. Making an effort in your business’s appearance will influence your employees to also take care of their work area and feel more at ease at work.

Employees work harder and take more pride in their work when they know their workplace is well-cared for. Hiring a professional carpet cleaner to keep rugs and carpets clean shows employees that the business owner takes pride in the workplace environment.

Gain Customers and Keep Them Coming

Let's face it, appearances matter when it comes to attracting and keeping customers. Your products or services may be amazing, but as long as your business looks dirty, grungy and unkempt it will deter customers. After all, you don’t take care of your business then it’s likely customers will get the impression your services or products are second-rate.

Keeping the carpets clean will help your business to look beautiful so that customers will want to come inside, stay longer and potentially spend more money while they are there. And, we all know the survival of any business is repeat customers.

Higher Quality Cleaning by Professionals

Some companies attempt to make their employees do the carpet cleaning. You take the risk in damaging or tearing carpets if the process isn’t done properly. Every style of carpet requires specific chemicals and water temperature that only professional carpet cleaners have access to and are trained on how to use.

Employees who don’t have the necessary skills for carpet cleaning may be nervous about accidentally damaging the carpet, causing them to clean it less frequently than recommended. Not to mention, you’ll need a storage area to keep the cleaning equipment.

Having a professional clean the carpets typically entails a more thorough cleaning process then someone who has no training and will end up having a more lasting effect.

Commercial Carpet Cleaning for the Win

Believe it or not, clean carpets play a role in your business’ success. Your business’ appearance tells your employees that you take pride in your workplace, as should they. This could mean an increase productivity, and a positive attitude towards their workplace.

You could increase profits based on the fact customers will want to stay longer, and potentially spend more money.  

You want to do everything you can to ensure your business thrives. Make sure your carpets are sending the right message.

The SERVPRO of Wilson County team specializes in cleaning - and one thing our team likes to clean is carpets for your commercial business!

A dirty carpet isn’t something any business wants to have. It looks unprofessional and unkept. Luckily, our SERVPRO of Wilson County team is here to help.

If you believe that it’s time for your carpets to be professionally cleaned, give SERVPRO® of Wilson County a call today.

Prepare for Fires in the Workplace

6/14/2019 (Permalink)

Commercial Prepare for Fires in the Workplace Having fire extinguishers available can avoid widespread damage to your business and injuries.

Protecting your business or workplace by teaching about electrical fire safety and putting safety plans into place is always a great idea. Accidents happen, and that’s why being prepared is key. If you can extinguish the fire with fire extinguisher or blanket before it gets out-of-hand, that would be best to limit the amount of damage. Be prepared to think quickly and determine if the fire can be put out without risk of injury or endangering any of your coworkers. Always put employee safety first. It’s important to know smoke inhalation can be fatal. Fire can spread quickly, and it can produce dangerous amounts of smoke. Smoke inhalation is the cause of death in home fires than the actual fire. Not to mention, smoke causes just as much damage to the business as the fire itself. There is a five second rule of thumb that fire fighters use. They say that if you cannot extinguish a fire within five seconds then dial 9-1-1 and evacuate. Be sure to have an updated employee evacuation plan in place, and make sure to have routine fire drills so your employees know exactly what to do. After the fire is put out and everyone is accounted for and safe, you can always count on your friendly neighborhood experts at SERVPRO of Wilson County to help you put your business back together.

Here are a list of things to have established in a place of business when it comes to fire safety. Fire Marshals look for these items. These items are ultimately for your safety, and the safety of your employees and coworkers.

Make Sure You Have Clear Paths Make sure all exits are not obstructed in any way. Multiple, clear exits in the event of a fire will increase the likelihood that everyone is able to get out safely.

Emergency Exit Lights In the event of a fire, your workplace may lose power or have very little visibility due to heavy smoke. For these reasons, clearly marked paths of egress are required.

Fire Extinguishers are a MUST Fire extinguishers are crucial in stopping a small fire before it grows larger, avoiding widespread damage to your business and injuries to your staff or customers. That's why fire marshals pay special attention to verify that they are in compliance.

Fire Sprinkler System Water Supply For this system to function correctly, not only must the sprinkler deflectors have the proper clearance, the water must flow as it should when called upon to extinguish a fire. The fire marshal will examine the critical components of the sprinkler system water supply, to determine that they are in good working order.

Electrical Panels Since electrical panels have live current running through them, any potentially flammable items (like cardboard boxes stored too close to the panel) make sure you can get to the panels without having to move anything. 

Proper Storage of Combustible Liquids Combustible materials and liquids represent a special fire hazard and must be treated accordingly. These will provide fuel to any fire and they pose a significant risk to your facility, including explosion potential, so proper measures must be taken at all times.

Maximum Occupancy Limits Your building has a maximum occupancy limit which has been put in place for a reason. If a fire were to occur, this is the number of people who could safely evacuate the premises in a timely fashion.

If you’ve been affected by a fire, know that SERVPRO® of Wilson County hits all the above qualifications and more. Contact us today to learn how we’re able to make it “Like it never even happened.”

Fires and The Residual Damage They Can Cause | SERVPRO® of Wilson County

6/4/2019 (Permalink)

Fire Damage Fires and The Residual Damage They Can Cause | SERVPRO® of Wilson County Long after the flames are extinguished, soot and smoke continue to damage property.

When dealing with fire damage, there is more to be cleaned up than just what is affected by the flames.

Long after the flames are extinguished, soot and smoke left behind can continue damaging property and can give rise to other issues such as mold and rust as well. If left untreated, this damage can compound over time, becoming more difficult and costly to remediate.

The Issues Untreated Fire Damage Can Cause


If you’ve been affected by a fire, it is important to call your restoration team right away to prevent giving rise to other issues such as:

Mold Damage. After a fire, affected areas are often left without any artificial or natural lighting. If the fire was doused with water or set off a sprinkler system, this creates mold’s ideal environment to thrive. Mold can quickly begin growth on almost any surface, leading to discoloration and damages to items and structures.

Corrosion and Rust Damage. Rust and corrosion might not be the first thing you think of when you consider fire damage, but water left untreated on small electronics can cause it to develop and greatly increase the risk for short-circuits or electrical shock.

Soot Damage. Soot is the most common form of carbon byproduct that materials produce when they burn. Most home and commercial fires consist of multiple burned materials, leading to soot that is highly acidic. This acid can cause damage to nearly any surface it comes into contact with, with porous or textured surfaces being the most at-risk. Any soot allowed to remain in the affected area can lead to the damage of carpets, walls and unburnt portions of the house. The longer the soot is allowed to sit, the more unlikely the damage can be reversed.

Questions to Help You Find a Fire Restoration Company

Finding a fire restoration company that you can trust to restore your home to pre-damaged conditions is difficult if you are unsure what to look for. These questions are worth taking the time to ask as you shop around:

* Will they fully clean and sanitize the area to prevent mold growth?

* Do they use industrial-grade air scrubbers to remove odors?

* Do they have a Master Fire Restorer on staff?

* Can they do all levels of restoration, from cosmetic to construction?

If you’ve been affected by a fire, know that SERVPRO® of Wilson County hits all the above qualifications and more. Contact us today to learn how we’re able to make it “Like it never even happened.”

Clear Your HVAC System With Duct Cleaning | SERVPRO® of Wilson County

5/31/2019 (Permalink)

Why SERVPRO Clear Your HVAC System With Duct Cleaning | SERVPRO® of Wilson County Experts recommend regular cleaning to keep your unit running well and keep your family healthy.

We know that Wilson County homeowners are especially thankful for their air conditioning systems in the summer, but could your HVAC unit be doing more harm than good?

The Benefits of Having Your Ducts Cleaned

While an HVAC system is wonderful in the heat of the day, due to the unique design of the ducts, it is easy for them to become contaminated. As the air flows throughout the system, those contaminants can be pushed through the air and into the home, causing indoor air quality to be two to five times worse than outside in some cases.

That’s why experts recommend regular cleaning and maintenance to keep your unit running well and keep your family healthy.

The Contaminants Cleared From Ducts


When cleaning air ducts, here are the common contaminants that get removed:

  1. Mold.

Because many air duct systems are located in a home’s basement, mold and mildew can grow in and around the ductwork. Because of the dark and damp environment, mold spores are able to easily latch on and infiltrate the air circulating through the house, leading to health issues.

  1. Allergens.

Air ducts provide the perfect environment for bacteria, mold, fungus and allergens to take root, but properly cleaning the air ducts will remove these contaminants. Breathing these in can result in severe allergies or asthma, with young children being the most vulnerable.   

  1. Dust.

It is common for homeowners to feel like they are dusting more than they should have to, but there might actually be a reason. If dust is flowing through the ductwork, it will be deposited throughout the house each time the air kicks on.

  1. Pet Fur.

Our furry family members are wonderful, but animal fur is a nightmare for an HVAC system. Fur can build up in the vents, leading to germs, fungus and bacterial growth. Fur and dander can also hinder the efficiency of the system, slowing down air flow and making the unit work harder.

The Efficiency of Clean Ducts

As contaminants are allowed to build up, the HVAC system’s airflow will decrease. The Department of Energy shows that 25 to 40% of the energy used to keep the home at a comfortable temperature is wasted, with unclean ducts being partially to blame.


If you believe that it’s time for your air ducts to be professionally evaluated, give SERVPRO® of Wilson County a call today.

How You Should React to Water Damage | SERVPRO® of Wilson County

5/29/2019 (Permalink)

Why SERVPRO How You Should React to Water Damage | SERVPRO® of Wilson County Water damage can be alarming. Whether it's residential or commercial, we're here to help.

Discovering water damage anywhere in your home or business can be alarming, regardless of if it’s from broken pipes, hidden leaks or sudden floods. However, by staying calm and following a few steps right away, you can get your property back to normal in no time.

Be Safe

Determining the safety of your location is the most important thing when you first discover water damage. Ensure that there aren’t electrical items that could cause shocks when wet, turn off the electricity if need be and check that the floors and structures are not in danger of collapsing. Never stick around a potentially hazardous area to attempt cleanup.

Reach Out to the Pros

Once you’re sure you’re safe, it’s time to consult a professional. With a 24/7 Emergency Service line, the ability to work with your insurance on your behalf and a Master Water Restorer on staff, we can provide a fast and easy cleanup designed to get your life back to normal in a hurry.

Encourage Air Flow

Maximize your time while waiting for us to arrive by salvaging what you can from the damaged areas. If any items such as furniture, fabric and papers are affected, moving them out can make them more viable for restoration later on.

If the weather outside is dry and not too humid, opening a window and creating airflow can begin evaporating water from surfaces in the room. These small steps will go a long way until we can get there and tackle the big stuff.

Absorb What You Can

While a mop can’t take the place of industry-leading equipment, removing standing water can certainly have an impact. If you’re able, use a mop or water-rated vacuum cleaner to clear out puddles and standing water throughout the impacted area.

If you’ve just discovered water damage in your home or commercial property, SERVPRO® of Wilson County can get there fast. Call us today—we’re here to help.

Avoiding Fire Hazards in the Kitchen | SERVPRO® of Wilson County

5/23/2019 (Permalink)

Why SERVPRO Avoiding Fire Hazards in the Kitchen | SERVPRO® of Wilson County Cooking fires are rated as the No. 1 cause of home fires and injuries.

Has your kitchen been designated as a place for family and friends to gather and spend quality time together as, perhaps, a cozy comfort food meal is cooking? Well, the kitchen is also a space where many home fires occur.

Cooking fires are the No. 1 cause of home fires and injuries with the leading cause of these kitchen fires being unattended cooking.

State Farm paid out a whopping $130 million for homeowners insurance claims related to grease and other cooking fires in just 2017 alone. According to the insurance company, these are the worst states for kitchen fires:

  • North Carolina
  • Texas
  • Pennsylvania
  • California
  • Ohio
  • Illinois
  • Maryland
  • New York
  • Alabama
  • Georgia
Kitchen Fire Safety Tips

Staying in the kitchen while cooking is not the only fire safety tip you should be following. Here are some other helpful tips to observe while cooking:

1. Are you wearing loose-fitting clothing or long sleeves? They could catch on fire if you aren’t careful while cooking over the stove. It’s best to wear short or close-fitted sleeve shirts and make sure any baggy shirts are tucked in or tied back.

2. Do you keep flammable items away from the stovetop? Make sure kitchen towels, oven mitts, appliance cords or even curtains aren’t too close to the stovetop when cooking. Ideally, anything flammable should be moved away from the stovetop.

3. Do you have a fire extinguisher readily accessible to the kitchen? Hopefully you have at least one fire extinguisher located in your home, ideally one that is near your kitchen. Make sure you know how to properly use the extinguisher, just in case it is ever needed.

4. How are you disposing of your hot grease? Even if the grease is not on fire, it could be hot enough to cause something in the trash to catch fire. You should let the grease cool a bit and then dispose of it in an old coffee can. Also, know the smoke points of the oils you cook with. Be sure to never subject a low-smoke point oil to high heat when cooking, as it could catch fire.

5. Have you created a fire escape plan for an emergency? No one wants something bad to happen, but it’s better to be safe rather than sorry if an emergency were to occur. Review exit routes and designated meeting points with your family, making sure that everyone knows what to do.

Fire safety in the kitchen is an absolute necessity, as it can help prevent dangerous and destructive cooking fires. If your home has experienced damage from a cooking fire, know that SERVPRO® of Wilson County is here to make it “Like it never even happened.”

Why Choose SERVPRO® for Restoration? | SERVPRO® of Wilson County 

5/15/2019 (Permalink)

Why SERVPRO Why Choose SERVPRO® for Restoration? | SERVPRO® of Wilson County  Flooded basement, before and after

There’s nothing more valuable than the peace of mind that comes with selecting the right company to work with when hiring someone to restore your commercial or residential property. 

You can be assured that whether you’re dealing with routine maintenance such as duct or carpet cleaning or you’ve got large-scale water, fire or mold damage on your hands, SERVPRO® of Wilson County will provide you with outstanding service. Get the facts: 

We’ll Be There Fast 

While disasters may not have respect for your schedule, you can count on our 24/7 Emergency 

Service to be there whenever you call. 

We know that the longer issues like mold, water and fire damage are allowed to fester, the more detrimental to your structure they can be, so whether it’s a weekend, a holiday or the middle of the night, we’re at-the-ready to get your repairs started right away. 

“Faster to any size disaster” is more than just our slogan. 

We’ve Got the Expertise You Need 

Restoring your home or business is no light task, which is why we take our work seriously. We have staff members certified by NADCA to clean ductwork on residential and commercial properties, and we also retain a Master Water and Fire Restorer on staff. 

Additionally,  we maintain contractor licensing to ensure we can do tasks ranging from small home repairs to large-scale commercial renovations—that way you can know you’re getting the best in the business. 

We Strive for Continual Improvement 

As technologies change, best practices for cleaning and restoration do, too. 

We ensure that we’re up to date with the latest industry standards set forth by the Institute of Inspection Cleaning and Restoration Certification by providing employees with the ability to enroll in training courses and keeping up with new developments in the field. 

This high level of training, combined with our state-of-the-art equipment and advanced tracking technology, allows us to provide you with the best restoration experience possible. 

 Contact SERVPRO® of Wilson Countv to service your commercial  or residential property 24 hours a day, 7 days a 11!€ek. You can rest assured knowing that oo have you covered for any cleaning or restoration needs because of our commitment to quality and customer service. 

Making Sure Your Business Is Ready for Any Potential Disaster Situation | SERVPRO® of Wilson County

5/8/2019 (Permalink)

Storm Damage Making Sure Your Business Is Ready for Any Potential Disaster Situation | SERVPRO® of Wilson County Being unprepared can leave you in a desperate situation.

There are a plethora of aspects and considerations that must be addressed when running a business, but one of the most important factors to think about is emergency preparedness.

When you have a plan in place, it will not keep disasters and emergencies from occurring, but it does give your business a leg up where safety is concerned and ensure that your employees know what to do if a disaster or emergency situation should occur.

Coming Up With a Plan

How about you—have you taken the time to sit down to develop an emergency preparedness plan for various disaster situations? If not, make this your next priority!

There are numerous emergencies your business should have a preparedness plan in place for, including:

  • Fire
  • Severe weather, including thunderstorms and winter storms
  • Other natural hazards like floods, hurricanes, tornadoes and earthquakes
  • Human-caused hazards, including accidents or acts of violence
  • Technology-related issues like power outages and equipment failure

When an emergency occurs, it will not matter how it has occurred. Whether it’s a man-made incident or one stemming from nature, if there is no emergency plan for your business, things will escalate causing an even more chaotic situation quickly.

You should make sure that safety training and familiarization of emergency preparedness plans are included in the company onboarding process, team-building activities and continuing education opportunities. By helping employees familiarize themselves with proper safety protocol and emergency procedures, you’re not only giving them the tools to protect themselves, but you are also setting them up to help protect guests/visitors and the business itself.

Where You Should Start

Prepare for any worst-case scenario when beginning to set up an emergency plan for your business. Evaluate which scenarios are most likely to occur, as well as those that seem pretty far-fetched but could still happen. It’s always better to be safe than sorry.

The internet offers a wealth of information with resources to help guide you through this process, including Ready.gov, the American Red Cross, FEMA and the CDC.

Also, conduct a business impact analysis (BIA) to help predict the potential effect a disaster may have on your business. This would include lost or delayed sales and income, increased expenses from repairs, and delayed implementation of business plans—and don’t forget to make sure a crisis communications plan is in place, too.

Once there is an emergency preparedness plan in place, be sure hold regular drills to practice and review it with your employees. By reviewing and rehearsing various scenarios with them, you are ensuring that the process remains fresh in their minds and can help employees feel more empowered.

Disaster can strike when you least expect it, but by being prepared and having a plan in place, your business will be better suited to handle whatever Mother Nature has in store. If the worst should happen and your business is damaged, know that SERVPRO® of Wilson County is here to help make it “Like it never even happened.”

Important Tornado Safety Tips for Your Family | SERVPRO® of Wilson County

4/18/2019 (Permalink)

Spring weather brings us warming, balmy days, but it is also a time of unpredictable weather. For this reason, it is good to always be prepared for that chance of severe thunderstorms that lead to the perfect conditions for a tornado touchdown.

It is reported that, during the months of April and May, there are the most outbreaks of tornadoes at 30% and 24% respectively. That means that we are now currently in the height of tornado season throughout the United States.

In this blog, we are sharing some tips and information on tornadoes that can help keep your family prepared and safe for the worst possible scenario.

What Are Ideal Tornado Conditions?

The United States experiences roughly 1,200 tornadoes every year, resulting from severe thunderstorms, in particular those known as “supercells.”

Prime conditions for a tornado to form are when changes in wind speed and direction create a horizontal spinning effect within a storm cell. This is then tipped and dropped into a vertical position by the rising air moving up through the thunderclouds.

At first, you will not be able to see the tornado’s signature funnel cloud, but it will become visible as water droplets from the storm’s moist air condense or when it picks up dust and debris as the tornado travels along its path.

A typical tornado can grow to be 660 feet wide and will move at 10 to 20 miles per hour, although larger and faster storms have been observed. Hail and intense winds of more than 200 mph can accompany tornadoes.

The air masses aloft generally become unstable in the late afternoon during the spring and summer, making it prime time for a tornado to occur. But it is important to remember that they can occur at anytime during the day and anywhere.

What to Do in Case of a Tornado

Have you learned the difference between a tornado watch and a tornado warning? A watch will be issued when the conditions are favorable for tornadoes, while a warning is issued when a tornado has been reported by spotters or indicated by radar.

In other words, the tornado watch is a way of alerting you to the fact that there are favorable conditions for a tornado to develop, but if a warning has been issued for your area, you should take quick action to find safe shelter—especially if you are in the path of the tornado.

Shelter options include:

  • Underground options like a basement or storm shelter.
  • The lowest part of your home, in an area that is away from outside walls, doors and windows. Interior closets and bathrooms can be ideal options.
  • If you are outside, try to get to a sturdy building. Mobile homes and trailers are not a safe option.
  • If on the road and no building access is available, do not get under an overpass or bridge. Instead, find a low, flat location and use your arms to protect your head and neck.

As you take shelter in your home, use furniture cushions, mattresses or blankets to help keep your head and neck covered and protected. You should also make sure that you have flashlights, a battery-powered weather radio and extra batteries in your selected tornado shelter.

If you are caught out on the road during a tornado, DO NOT try to outrun it because chances are you won’t win. Attempt to seek a safe, sturdy shelter nearby immediately, or if that is not possible, exit your vehicle and lay flat on the ground.

Tornadoes are unforgiving and can wreak absolute havoc in their paths. While meteorologists and weather services can provide some advanced warning to potential threats, tornadoes can still occur with little to no warning at all.

If your home or business has been damaged by a tornado, know that SERVPRO® of Wilson County is ready and waiting to jump into action and get cleanup and restoration of your property underway.