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Fire & Water - Cleanup & Restoration

SERVPRO of Wilson County - When Should I Call My Agent?

10/26/2020 (Permalink)

If your company’s interior has water damage, it can be overwhelming to know what to do first. Your initial stress will likely come from the awareness that your property is flooded, your ceiling is bulging, or your toilets are overflowing. Once that sinks in, further anxiety arrives as you try to play damage control and minimize any further destruction to your property.

After a deep breath and turning off the electricity and water supply to your business should a burst or leaking pipe be the possible culprit, it’s time to pick up the phone. But who do you call first? The calls you need to consider sooner than later are to your insurance agent - and/or the most trusted professional in Commercial Restoration in Mount Juliet SERVPRO Wilson County - (615) 449-5000.

Can You Stop or Control the Incoming Water?

If you answered no, your first call needs to be to a professional immediately. Most likely that person will be a plumber or an appliance repair person. A plumber can tend to all water systems in your home, including water, sewage, and drainage pipes, as well as many appliances, such as dishwashers or washing machines.

Is the Water Source Fixed or Just Contained?

At this point, the broken water source should be under control, but that doesn’t mean the problem is necessarily fixed. For example, if you shut off the water supply to a leaky pipe, the pipe needs to be repaired or replaced in order to turn the water back on without incurring more water damage.

If you’re still having issues after trying to troubleshoot the issue for many hours or days, it’s best to get a team in there that really understands what’s going on. This is why if you’re stuck in the predicament of whether or not to call the team at SERVPRO of Wilson County today at (615) 449-5000 for a commercial consultation, err to the side of caution and call one of our agents for guidance.

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