SERVPRO of Wilson County Employee Photos

Cory Vincelli

Cory Vincelli

Cory Vincelli is the General Manager for SERVPRO of Wilson County. He manages the Franchise office team with all accounting and administrative activities. He manages all aspects of franchise production, training, accounting, and reporting. He ensures that all job files are properly audited and contain all required documentation. Cory also develops and implements weekly and annual office and production trainings to make sure our team continue to provide the best service possible. He keeps a close watch on our customer satisfaction reports, including the resolution of customer concerns. His training includes IICRC water, fire and smoke, upholstery, commercial drying, and applied structural drying. If you experience water or fire damage, call us at 615-449-5000

Rhonda McBride

Rhonda McBride

Rhonda McBride Controller/Human Resources Manager. Rhonda serves as the Controller/Human Resources Manager for 4 local SERVPRO offices (SVP Madison/Goodlettsville, Wilson County, Sumner County, and South Nashville). Rhonda supervises the accounting operations of the entire company. Included are budget production, financial reports, and controls and budgets to mitigate risk and compliance with generally accepted accounting practices. She also supervises our Administrative and Accounting staff and ensures that all customer accounts are handled quickly, efficiently, and accurately. Rhonda is also the main Human Resources point of contact for any recruiting or hiring. Call Rhonda at (615) 868-5324 for any Accounting or Administration-related inquiries. A current MBA student at Lipscomb University, Rhonda is a Magna Cum Laude graduate of Lipscomb with a Bachelor’s Degree in Business Administration. She is married to Kevin and they have an 11-year old daughter Isabella.

Allison Hood

Allison Hood

Allison Hood is the Office Manager for SERVPRO of Wilson County. Allison works with our office team to perform all accounting and administrative activities. She administers and performs all aspects of accounting and reporting. Allison makes sure our job files are audited and contain all required documentation. She aids in the development and implementation of an annual office administration plan and budget to automate and improve office productivity. Allison also manages and improves customer satisfaction including the resolution of customer concerns.

Your Local SERVPRO Team

Your Local SERVPRO Team

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Wilson County is a trusted leader in the restoration industry. We’re locally owned and operated and can respond immediately to your emergency.

Craig Gustin

Craig Gustin

Craig Gustin is a Crew Chief on our team. He manages and complete jobs according to SERVPRO® processes. Craig responds to service calls when needed. He sets up and establishes efficient job flow, coordinates requirements for the job, complete job documentation, performs and supervises production work, and monitor assigned jobs from start to finish. Craig has also has passed his 10 year anniversary with our company! His training includes IICRC water, fire and smoke, upholstery, carpet repair and reinstall, odor control, commercial drying, applied structural drying, and applied microbial remediation. He has reached Master Status for both water and fire/ smoke restoration as well as Journeyman status for textile cleaning. He also has a certificate in commercial pesticide application. If your property has water, fire or mold damage, call us at 615-449-5000.

Marty Sexton

Marty Sexton

Marty Sexton is a Sales & Marketing Representative at SERVPRO of Wilson County. He manages all sales and marketing initiatives as well as develops and implements an annual marketing plan, which promotes franchise services and develops a diverse customer base. He is great with communication needs when dealing with our commercial customers and is not afraid to jump in and help when the job warrants it! If you have questions regarding water, fire or mold remediation in the Wilson County area, feel free to call us at 615-449-5000.

Tony Gass

Tony Gass

Tony is a Crew Chief with Wilson County. He performs on-site production services, including water extraction and fire cleanup. He develops productions expertise: services, cleaning products and equipment to be used. Hunter also completes appropriate documentations, and provides excellent customer service to all of our clients as well as follows and enforces all safety procedures on the job site as well as monitors all assigned jobs to ensure customer needs are met. Tony is also our main Crew Chief for HVAC Cleaning- both commercial and residential! His training includes IICRC water, fire and smoke, upholstery, commercial drying, applied structural drying, and applied microbial remediation. He also has certificates in NADCA VMT, lead renovator and antiterrorism awareness.

Justin Skinner

Justin Skinner

Justin Skinner is a production technician on the SERVPRO of Wilson County team. He insures that job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Jobs are completed, either meeting or exceeding customer expectations. For fire, mold or water damage, our team is ready to help.

Hollis Troutt

Hollis Troutt

Hollis Troutt is a technician on the production side of our business. He assists the Crew Chief in daily monitoring, demolition, and general cleaning. He supports the crew chief and other production personnel and communicates with our crew chief to make sure all customer needs are met. Hollis also helps to keep our equipment and vehicles running in prime condition! His training includes IICRC water and applied structural drying. For a fast response to water, fire or mold damage ... call us at 615-449-5000.

Hunter Herd

Hunter Herd

Hunter is a Crew Chief and performs on-site production services, including water extraction and fire cleanup. He develops productions expertise: services, cleaning products and equipment to be used. Hunter also completes appropriate documentations, and provides excellent customer service to all of our clients as well as follows and enforces all safety procedures on the job site as well as monitors all assigned jobs to ensure customer needs are met. His training includes IICRC water, fire and smoke, upholstery, commercial drying, applied structural drying, and applied microbial remediation. He also has certificates in crawlspace encapsulation and aerial lift. Hunter and his crew are ready to help our local residents and business owners recover from water, fire and mold damage in the Mount Juliet area.

Kate Breitenfeldt

Kate Breitenfeldt

Kate is the Job File Coordinator for SERVPRO of Wilson County. Kate works with the office and the crew to ensure that all jobs are scheduled in a timely manner and that the crew stays on point with the supplies they need to get jobs completed quickly and accurately. She audits job files for accuracy and ensures that we have all the proper documentation. She also prepares estimates, maintains vehicle records for the company, and ensures that proper equipment and supply inventories are completed. Kate has been with the company for over 10 years! She has completed all SERVPRO ECTP trainings and is certified in Water Restoration, Applied Structural Drying, and Odor Control. If your Mount Juliet or Lebanon area home suffers water, fire or mold damage, call us for a fast response.